Returns
Returns are accepted within 30 days of purchase. All items must be in unused condition and in original packaging. Parts must not be damaged in any way. Previously installed and/or modified parts are not eligible for return. Proof of purchase or order number is required. Please contact us for a RA number before sending any items back. RA numbers must be visible on the outside of the package, or it will be refused. Screws must be packaged to prevent damage to parts in shipment. Original shipping charges are non-refundable. Return shipping is the responsibility of the customer. Tracking and insurance is highly recommended to ensure items are not lost or damaged in transit. All returns will incur a 15% restocking fee.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Shipping
All products are shipped USPS Priority Mail. Your order will be insured for the full purchase amount. Tracking numbers will be provided once your item has shipped. Please allow at least 24 hours for tracking numbers to update on the USPS site. International shipping is available, please contact me for a quote.
International Orders
All international customers must contact me for a personalized payment link. This way I can determine the most affordable shipping option for your location. Please make sure the item is legal to import and own in your country/province/city. It is the responsibility of the customer to pay all import fees, duties or any applicable taxes. No sales allowed to European Union countries at this time. Please use the Contact Us page for a personalized quote.
Terms
All sales are subject to stock on hand. Griffon Hill reserves the right to cancel and refund an order for any reason, including but not limited to inventory supply, lead time, shipping address, suspicious and fraudulent activity, etc.
Applicable sales tax will be charged on all orders to be delivered in the State of Washington.
All pictures and logos featured on this website are the property of and for the sole use of Griffon Hill and shall not be reproduced, copied, edited, or used in any other manner without written permission from Griffon Hill.
Griffon Hill assumes no liability from injury to the buyer or any surrounding parties. The customer assumes all responsibility for the use of their firearm with or without our products. The customer assumes all risk and responsibility for modifications and alterations of firearms and/or mounts. Installation by a competent individual or gunsmith is recommended. Please follow proper gun safety protocol at all times.
Privacy Policy
Personal information collected from you during the checkout process is used solely for the purpose of processing your transaction through our secure Stripe account. In connection with Stripe processing payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Your information is not shared, sold, or otherwise transferred to any other parties. If you consent to sign up for our newsletter, your information will be used solely for the purpose of Griffon Hill to communicate with you about future products and announcements. At any time, you may opt out and unsubscribe from our newsletter. We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
All content on this website is subject to change at any time without notice. Your use of this website confirms your agreement with these terms and conditions.
Need help?
Contact us for questions.